Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with Nexora. We are committed to delivering your orders quickly and securely. Please read our Shipping Policy below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Saudi Arabia: 2–7 business days

Please note that delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping fees, if applicable, will be calculated and displayed at checkout before your order is completed.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with tracking information (where available) so you can monitor your shipment.

Delayed Deliveries

While we work with reliable shipping partners, Nexora is not responsible for delays caused by:

• Courier service interruptions

• Weather conditions

• Customs or government inspections

• Incorrect shipping information provided by the customer

• Other events beyond our control

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. If an incorrect address is provided, delivery delays or additional shipping charges may occur.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Order Changes and Cancellations

Orders may be modified or canceled only before they have been processed for shipment. Once an order has been shipped, changes or cancellations are no longer possible.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Nexora
Email: nexoraksa2@gmail.com
Phone: 0546475523